FAQ:
Your Questions, Answered

Yes! I specialize in supporting teens and young adults as they navigate life’s challenges. This stage of life is full of change, and I provide a safe, non-judgmental space where young people can talk openly, feel heard, and develop practical tools to manage stress and emotions. I help with a range of concerns, including: Anxiety, stress, and overwhelm; Low mood or depression; school pressures and academic stress; Friendship and relationship challenges; Family conflict and communication; Self-esteem and confidence building; Life transitions, like moving away for school; Managing emotions and building resilience. Whether your teen/young adult is struggling with a specific issue or just needs extra support, I’m here to help.

Yes! I provide couples counselling using evidence-based approaches, including Gottman Method Couples Therapy. This method is rooted in decades of research and focuses on strengthening relationships through improved communication, conflict resolution, and deeper emotional connection. Whether you're facing recurring conflicts, feeling disconnected, or looking to strengthen your bond, I help couples build trust, navigate challenges, and develop practical skills for a healthier, more fulfilling relationship.

Yes! I offer both virtual counselling across Ontario and in-person sessions in Metcalfe (Ottawa), ON. Virtual sessions provide flexibility, while in-person sessions offer a more traditional experience - whatever works best for you.

Online therapy is a convenient and secure way to receive support through a confidential video platform (I use the Jane App). These sessions offer the same personalized care as in-person therapy, with the added flexibility to access them from any private space. You’ll be able to work through challenges in a way that fits your schedule and lifestyle.

The first session is a chance for us to get to know each other. We’ll discuss what brought you to counselling, your goals, and how I can best support you. It’s also an opportunity for you to ask any questions about the process.

The number of sessions varies depending on your needs and goals. Some clients find relief in just a few sessions, while others prefer ongoing support. We’ll work together to determine the best approach for you.

I believe in clear, straightforward pricing so you can focus on your well-being without added stress. Therapy Session Rates Individual Therapy: $175 per 50-minute session Couples & Family Therapy: $200 per 50-minute session Insurance Coverage Many extended health benefits plans cover psychotherapy or counselling services. Since every plan is different, I encourage you to check with your provider to confirm your coverage and reimbursement options. I provide receipts for all sessions. Payment Process Payments are processed securely online through Jane after your appointment. I accept major credit cards and e-transfers. If you have any questions about fees or payments, I’m happy to help - just reach out to hello@onthepulsecs.ca

I do not offer direct billing, but I provide detailed receipts for you to submit to your insurance provider. Many plans cover sessions with a Registered Nurse Psychotherapist—check with your provider for details.

I understand that life happens! If you need to cancel or reschedule, please provide at least 24 hours' notice to avoid a cancellation fee.

You can book a free 15-minute consultation to see if we’re a good fit, or you can schedule a full session through my online booking system. Click here to book.

That’s okay! I encourage you to book a free consultation so we can chat about your concerns. There’s no pressure—just a chance to see if counselling could be helpful for you.